Training and Development Specialist

PT Solutions Physical Therapy
108d

About The Position

The Training & Development Specialist is responsible for designing, building, and delivering learning that improves patient outcomes, clinic performance, and employee experience, advancing the organization’s mission to expand access to transformative care.

Requirements

  • Excellent facilitation skills.
  • Developing knowledge of Backward Design/ADDIE and Bloom’s Taxonomy.
  • Functional knowledge of Articulate Rise, Learning Management Systems, and Asana (or comparable PM tool).
  • Strong writing and visual design skills.
  • Proficient in Outlook, Excel, PowerPoint, and Word.
  • Data-curious and outcome-oriented; connects learning to adoption and clinic performance.
  • Bachelor’s degree in education, Human Resources, Psychology, or a similar Degree.
  • 2+ years in Learning & Development, Instructional Design, and facilitation, or related field.

Responsibilities

  • Applies Backward Design/ADDIE, Bloom’s taxonomy, and evidence-based methods to create role-based learning for clinicians, clinic managers, front office, and leaders.
  • Produces eLearning (Articulate Rise/Storyline), microlearning, facilitator guides, job aids, and short videos.
  • Leads the end-to-end New Hire Orientation (NEO) program for all employees—plans, schedules, facilitates, and continuously improves the experience.
  • Co-owns Front Office training end-to-end, planning, facilitation, and continuous improvement.
  • Partners with Clinical and Front Office Operations to continuously improve training programs through needs analysis and feedback loops.
  • Delivers virtual/in-person training for all employees.
  • Manages timelines in Asana, runs stand-ups/checkpoints, communicates risks/decisions, and delivers on time with quality.
  • Performs other duties and special projects as assigned.

Benefits

  • Industry-leading professional development opportunities.
  • Ongoing evidence-based clinical education.
  • Dedicated mentorship opportunities.
  • APTA-accredited Orthopaedic Residency Program.
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