Training and Development Specialist

FitzMark•Indianapolis, IN

4d•Onsite

About The Position

FitzMark is looking to add a Training and Development Specialist to facilitate new hire training and ongoing development for FitzMarkâs new and current employees. The ideal person for this position will leverage their experience in sales within the third-party transportation industry to prepare new employees for the knowledge and skills necessary for their job. This position will have an immediate impact on both new and tenured FitzMark employees and their contributions to our organizational development. In this role, it will be crucial to promote an active learning environment and facilitate an effective sales training program that will ensure our new employees will achieve success in their new role.

Requirements

Relevant industry experience in 3rd party transportation required
Previous experience in sales strongly preferred
Bachelorâs degree in a related field or equivalent
Must be in office full-time in our Atlanta, GA - Chattanooga, TN - or Indianapolis, IN locations
Ability to learn and demonstrate FitzMark's Transportation Management System (TMS) and Standard Operating Procedures quickly and efficiently
Strong understanding of business goals and needs, and standards for customer service
Excellent project management skills with demonstrated ability to manage multiple projects and priorities
Excellent interpersonal skills with experience developing, managing, leading, and communicating effectively
Knowledge of adult learning principles and adult training methodologies
Ability to live out FitzMarksâ core values and influence our culture in the training room
Proficient with Microsoft Office Suite or similar software

Responsibilities

Carry out the instruction of multi-week training programs to support new employees with a strong understanding of the transportation and 3PL industry and development of individual job skills
Present information using a variety of formats, techniques, and resources (i.e., role-playing, simulations, team exercises, group discussions, videos, and lectures)
Work closely with the Training Team and Director to create and enhance the training program for all new hires
Coordinate with the Recruiting Team on scheduling new hires for monthly training programs
Assist in the ongoing development of a group of new hires each month - including follow-ups at 30, 60, and 90 days to ensure the tools and processes taught during training are implemented and perfected
Communicate with the management team to proactively identify topics to be addressed or areas in need of additional instruction
Administer ongoing training development to new and tenured team members on an as-needed basis with departmental updates and changes in standard operating procedures
Actively seek current training methods and best practices to facilitate training of employees