Training and Development Specialist

Michigan First•Lathrup Village, MI

12d

About The Position

JOB SUMMARY: Responsible for conducting training for new and existing team members; assisting with the development of training courses, plans and materials; and assisting in assessing training needs for the organization. This position will also assist in developing ad hoc trainers and evaluating existing and proposed training programs.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree from an accredited institution in Human Resource Development, Communications, Business Administration, Education, or other related discipline preferred.
A minimum of two years prior training required.
Ability to effectively communicate with team members, team leaders, external trainers, professional training group members, and consultants by phone, in person, or through written correspondence.
Ability to perform duties with minimal direction.
Solid time management skills and the ability to handle multiple tasks at one time.
Strong organizational skills.
Excellent communication skills.
Ability to speak in public to large groups as well as small groups.
At ease moderating both large and small groups.
Ability to effectively present information in one-on-one and small group situations.
Strong writing skills.
Ability to write clear e-mails, simple correspondence, training manuals, handouts, and step by step training procedures. Includes high attention to detail in all written material.
Displays leadership skills and appropriate decision making.
Displays professional attitude and appearance at all times.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to operate a personal computer including a full working knowledge and ability to utilize the following software programs: Ability to operate a personal computer including a full working knowledge and ability to utilize the following software programs: Microsoft Office Suite (i.e., Word, Excel, Power Point, and Outlook) Human resource information system software Learning management system and online compliance software
Travel to various locations as necessary to perform training and other duties as needed

Nice To Haves

Prior banking/credit union experience and knowledge of regulatory compliance preferred.
Keystone or Symitar system experience preferred but not necessary
Experience designing self-paced online training solutions, not limited to systems training
Experience with CBT software i.e. Articulate Storyline, Adobe Captivate, Camtasia, or comparable programs

Responsibilities

Facilitates training courses: technical, operational, and soft skills to new and existing team members
Assists with researching, planning, organizing and conducting training programs, seminars, events, and conferences
Writes materials for new training programs; assesses current and proposed programs; recommends appropriate changes
Assists with preparing and administering various training programs
Assists with identification of external resources, including training programs and/or experts that may be appropriate to deliver training to team members
Assists with communication about training opportunities, costs, registration requirements, etc. and coordinate training efforts with team leaders
Maintains the training room, training equipment, training materials and other tools and functions associated with training programs
Assists in developing, maintaining, and tracking team member training records through a Learning Management System.
Becomes/is an advocate of the Michigan First culture, supporting diversity, philosophy and other credit union initiatives.
Fosters a positive image of Michigan First via professional representation in all contacts and complies with all of Michigan First’s mission and vision goals.
Reflects each of the credit union’s “Isms” in daily job performance.
Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members.

Benefits

Very competitive pay
Low-cost medical, dental, and vision benefit options.
Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center