Training and Development Specialist

Sevita•Worcester, MA

14h

About The Position

Mentor South Bay, provides Early Intervention, Applied Behavioral Analysis (ABA), Behavioral Health and Mental Health Outpatient services across Massachusetts and Connecticut. For over 35 years, we’ve provided a collaborative, team-based approach dedicated to helping children, adults, and families reach their fullest potential. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived. Training and Development Specialist Do you want a job that uses your expertise in training and makes a positive difference in the lives of individuals? If you have experience in training development and delivery involving various modalities, join us as a Training Specialist. In this role, you will design, develop, implement, and conduct employee training programs in support of field operations. You’ll use your professional judgment to determine which modalities work best for a given subject.

Requirements

Bachelor’s degree
Three years of related experience preferred
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements
Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
Excellent communication skills to manage relationships
A reliable, responsible attitude and a compassionate approach
A commitment to quality in everything you do

Responsibilities

Identify training needs and develop and implement training programs to address those needs; conduct regular reviews of program operations to make sure that training programs comply with established standards, licensing requirements, and internal operating practices
Deliver instruction using multiple modalities such as one-on-one, classroom, teleconferencing, web-based training, and computer-based training
Determine the most appropriate and effective modality for each subject/area of expertise
Collaborate with other internal training experts and HR on training program delivery
Create and assist with implementation of changes to training in adherence to additions/updates of regulations as needed
Monitor, evaluate, and record training activities and program effectiveness; ensure ongoing feedback of training programs and modify programs as needed
Participate in team meetings, staff meetings, and program office meetings
Ensure that the training curriculum for subjects such as CPR, first aid meet local, state, and/or federal training requirements
Evaluate and assist with the design of training materials such as manuals, handouts, course exercises, and visual aids
Maintain training materials that are contemporary with licensing requirements, policies and procedures
Confer with management and staff to identify specific skill/knowledge gaps, training objectives, work situations, and changes in policies and procedures
Collaborate with management, internal training consultants, and HR to identify additional training needs for new staff as required