About The Position

Performs routine training and development work. Work involves planning, organizing, and conducting educational and training sessions using a variety of training methods. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

Requirements

  • Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Human Resources, Business Administration, Criminal Justice, Education, or a related field preferred. Each year of experience as described below may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.
  • Administrative support, criminal justice, technical program support, teaching, training, or staff development experience preferred.
  • Knowledge of training procedures and techniques.
  • Knowledge of adult education principles, practices, and techniques.
  • Knowledge of learning management and learning content management systems.
  • Knowledge of group process, group dynamics, interpersonal relations, and classroom management.
  • Knowledge of instructional and curriculum design.
  • Knowledge of applicable state and federal laws, rules, regulations, and statutes affecting victim rights.
  • Skill to communicate ideas and instructions clearly and concisely.
  • Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
  • Skill to interpret and apply rules, regulations, policies, and procedures.
  • Skill in public address and conducting training programs.
  • Skill to formulate learning objectives and to develop training objectives.
  • Skill to assess training needs and participate in the development of training programs.
  • Skill to assess the effectiveness of training delivery.
  • Skill in oral and written communication.
  • Skill in the use of computers and related equipment in a stand-alone or local area network environment.
  • Skill in the use of Adobe Captivate and Connect or equivalent.
  • Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, presentation, or publisher software programs.
  • Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
  • Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
  • Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Nice To Haves

  • Victim service experience preferred.
  • Experience in developing or conducting training preferred.
  • Experience with Adobe Captivate and Adobe Connect preferred.
  • Experience in writing or administering grants preferred.
  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

Responsibilities

  • Assesses and analyzes training needs; researches, develops, reviews, and assesses Victim Services Division training programs and materials related to the Texas Victim Assistance Training (TVAT) Academy, TVAT Online, and other victim services live and web-based training and recommends modifications; formulates learning objectives; and plans, designs, and develops methods for the assessment and evaluation of training effectiveness.
  • Delivers training in a classroom, distance learning, or e-learning environment; organizes and prepares materials for training courses such as notebooks, handouts, flip-charts, projectors, laptops, or other resources; plans and develops curricula and course outlines; selects instructional methods; and develops training aids, manuals, and other materials for Victim Services Division training to include the TVAT Academy, TVAT Online, and live and web-based training.
  • Assists in preparing reports; prepares articles for in-house publications; and maintains statistical data related to training.
  • Coordinates training presentations; and provides training and technical assistance to other agencies and organizations.
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed.
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