Training and Development Representative

City of New York
2d$105,000 - $105,000

About The Position

Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Requirements

  • A baccalaureate degree from an accredited college or university in Education, Psychology, Personnel Administration, Business Administration, Management or related discipline; and
  • One year of experience in employee development and training programs in a health care facility, business, educational, governmental organization or other fields related to training, development and analysis, or training in implementation of operational or management systems; and
  • Knowledge of the principles of training, psychology of learning, applications and the ability to instruct and motivate; and
  • Ability to communicate orally and relate to others; and
  • Proficient writing and research skills; or
  • A satisfactory combination of education, training and experience indicating the ability to perform satisfactorily.

Responsibilities

  • Confers with management to gain knowledge of identified work situations requiring training and development.
  • Reviews training needs in order to develop instructional materials for on-the-job training and other instructional needs that may be pertinent.
  • Works with Department Heads in preparation of training curricula. Identifies purpose and objectives, selects materials and instructional procedures.
  • Formulates teaching outlines in conformance with selected instructional methods utilizing knowledge of specified training and development needs and effectiveness of such training methods as individual coaching, group instruction, lectures, demonstrations, conferences, meetings and workshops.
  • Conducts general or specialized training sessions covering such areas concerned with new employees' orientation, specific on-the-job training, promotional development, upgrading, retraining, leadership, management development and other such adaptations to changes in policies, procedures, regulations and new technologies.
  • Maintains liaison relationships and discusses training content and techniques with various levels of operational personnel.
  • Reviews and recommends methods to improve acquired skills and techniques.
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