About The Position

Howden Re is seeking a dynamic and knowledgeable Reinsurance Accounting and Claims Training and Development Manager to lead onboarding and training initiatives. This role is pivotal in shaping the learning experience for both new-to-industry hires and seasoned professionals, ensuring they are equipped with the technical expertise, systems proficiency, and cultural understanding needed to thrive at Howden Re.

Requirements

  • Bachelor’s degree in Accounting, Finance, Insurance, Education, or related field.
  • Minimum 5 years of experience in reinsurance accounting and/or claims.
  • Prior experience in training, instructional design, or employee development preferred.
  • Strong understanding of reinsurance principles and workflows.
  • Excellent communication, facilitation, and interpersonal skills.
  • Proficiency in Microsoft Office and reinsurance systems.
  • Passion for teaching and mentoring.
  • Ability to simplify complex topics for diverse audiences.
  • Familiarity with adult learning principles and training technologies.
  • Knowledge of Howden Re’s business model, history, and global operations (or willingness to learn and teach it).

Responsibilities

  • Lead structured onboarding programs for new hires in reinsurance accounting and claims.
  • Introduce new employees to Howden Re’s values, history, and culture, fostering a strong sense of belonging and purpose.
  • Serve as a primary point of contact for onboarding-related questions and support.
  • Teach foundational reinsurance concepts to individuals new to the industry, including treaty structures, premium accounting, loss reporting, and claims processes.
  • Provide advanced systems training to experienced hires, focusing on Howden Re’s proprietary platforms and industry-standard tools.
  • Facilitate both in-person and virtual training sessions tailored to diverse learning needs.
  • Design and maintain training materials, including manuals, presentations, e-learning modules, and job aids.
  • Collaborate with subject matter experts to ensure content accuracy and relevance.
  • Continuously update training programs to reflect changes in systems, regulations, and business practices.
  • Assess trainee progress through evaluations, quizzes, and feedback sessions.
  • Provide coaching and support to ensure successful integration and performance.
  • Track training effectiveness; design and implement improvements based on data and learner feedback.
  • Support compliance and audit readiness through targeted training on policies and procedures.

Benefits

  • Medical, dental, vision insurance.
  • A wide variety of wellbeing offers.
  • Competitive salary.
  • Generous PTO.
  • 401k with company match.
  • Paid volunteer days.
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