Training and Development Manager - Reinsurance Accounting and Claims

Howden Group Holdings Ltd•Edina, MN

62d•$125,000 - $150,000

About The Position

Howden Re is seeking a dynamic and knowledgeable Reinsurance Accounting and Claims Training and Development Manager to lead onboarding and training initiatives. This role is pivotal in shaping the learning experience for both new-to-industry hires and seasoned professionals, ensuring they are equipped with the technical expertise, systems proficiency, and cultural understanding needed to thrive at Howden Re.

Requirements

Bachelor's degree in Accounting, Finance, Insurance, Education, or related field.
Minimum 5 years of experience in reinsurance accounting and/or claims.
Strong understanding of reinsurance principles and workflows.
Excellent communication, facilitation, and interpersonal skills.
Proficiency in Microsoft Office and reinsurance systems
Passion for teaching and mentoring.
Ability to simplify complex topics for diverse audiences.
Familiarity with adult learning principles and training technologies.
Knowledge of Howden Re's business model, history, and global operations (or willingness to learn and teach it).

Nice To Haves

Prior experience in training, instructional design, or employee development preferred.

Responsibilities

Lead structured onboarding programs for new hires in reinsurance accounting and claims.
Introduce new employees to Howden Re's values, history, and culture, fostering a strong sense of belonging and purpose.
Serve as a primary point of contact for onboarding-related questions and support.
Teach foundational reinsurance concepts to individuals new to the industry, including treaty structures, premium accounting, loss reporting, and claims processes.
Provide advanced systems training to experienced hires, focusing on Howden Re's proprietary platforms and industry-standard tools.
Facilitate both in-person and virtual training sessions tailored to diverse learning needs.
Design and maintain training materials, including manuals, presentations, e-learning modules, and job aids.
Collaborate with subject matter experts to ensure content accuracy and relevance.
Continuously update training programs to reflect changes in systems, regulations, and business practices.
Assess trainee progress through evaluations, quizzes, and feedback sessions.
Provide coaching and support to ensure successful integration and performance.
Track training effectiveness; design and implement improvements based on data and learner feedback.
Support compliance and audit readiness through targeted training on policies and procedures.