Training Analyst I

AP Recruiters & Associates-posted 8 days ago

Entry Level

Onsite • Juno Beach, FL

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

Support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back office operations. This role plays a critical part in ensuring employees are equipped with the knowledge and skills needed to successfully adopt new systems and processes.

Support the design, development, and delivery of training materials for SAP items impacting back office users
Collaborate with Subject Matter Experts (SMEs) to ensure training content is accurate and comprehensive
Develop multiple training modalities including eLearning modules, videos, simulations, job aids, and instructor-led training materials
Facilitate instructor-led and virtual-led training sessions for end-users
Support process documentation to capture workflows and system procedures
Partner with SMEs and business stakeholders to gather requirements and validate training approaches
Work with internal training team members to ensure consistency and quality
Standardize new job skills and systems training for Customer Service operations
Frequent interaction with Information Management teams
Coach junior analysts as needed

Bachelor's degree in Education, Instructional Design, or related field preferred
3-5 years experience in training design and development
SAP experience strongly preferred
Customer Service environment experience preferred
Proficiency with eLearning authoring tools (Articulate, Rise, Canva)
Strong collaboration and communication skills
Knowledge of change management principles
Experience with adult learning principles
Valid driver's license required

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Resume Examples

•

Cover Letter Examples

Training Analyst I

Job Search Resources

Tools

Career Hubs

Guides

Company