Training Advisor

FiservAlpharetta, GA
247d$68,100 - $121,600

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Training Advisor What does a successful Training Advisor do at Fiserv? You will provide insightful and effective learning experiences for Fiserv's Partner organizations. You will manage the components of the learning programs including facilitation, logistics, content, curriculum, and evaluation. You will partner with leaders and various stakeholders to ensure programs you manage are aligned to the Merchant Solutions' business objectives.

Requirements

  • 4+ years of experience in Learning & Development or in similar business-function role such as Sales or Support
  • 2+ years of experience in learning curriculum design and evaluation skills
  • 2+ years of experience in Financial/Merchant Services or industry
  • Bachelor's Degree in relevant field (Business Management, Marketing, HR, Education)

Nice To Haves

  • Experience as SharePoint administrator
  • Formal facilitation certifications by accredited vendors
  • Software sales and/or product management experience
  • Experience working with the Clover solution
  • Experience/knowledge in merchant service sales process, tools, systems & products

Responsibilities

  • Design, develop and facilitate new partner and continuing education programs
  • Partner with product, process & sales enablement subject matter experts to ensure continuous updates to all content within new partner and continuing education programs
  • Partner with Instructional Developer to assist in the design and development of digital content, facilitation, and assessments
  • Evaluate program feedback and align results via performance consulting with Sales/Service Leadership and other stakeholders
  • Drive strategic outcomes aligned to key segment initiatives for desired competencies and skills

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What This Job Offers

Industry

Professional, Scientific, and Technical Services

Education Level

Bachelor's degree

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