Training & Adoption Specialist

WelbeHealth

7d • Remote

About The Position

At WelbeHealth, we serve the most vulnerable seniors with better quality and compassion in a value-based model. We do this through the Program of All-Inclusive Care for the Elderly (PACE).
The Training & Adoption Specialist is accountable for helping to develop, maintain, and train on role-specific standardized resources and processes, to support new and existing team members at all WelbeHealth centers. Under the Performance Excellence (PE) department, the Training & Adoption Specialist will collaborate with WelbeHealth hiring managers, preceptors, educators, and Launch team leaders to ensure consistent, standardized onboarding and act as a resource for all team members throughout their tenure.
This is a remote role with up to 20% travel required. This role will require someone to be currently residing in the State of CA.

Requirements

• Must be currently residing in the State of CA and willing to travel up to 20% to WelbeHealth centers
• Bachelor’s degree required with at least two (2) years of post-college experience in a healthcare setting; Up to date Clinical Licensure as a Registered Nurse required
• Training and/or preceptor experience in healthcare setting strongly preferred
• Home health RN background or clinical triage/after hours background is strongly desired
• Advanced proficiency with MS Office Suite; Excellent organizational and communication skills in settings with interdisciplinary team members & proven stakeholder management skills
• Highly motivated, inspirational team member who is passionate about improving role clarity and the new hire onboarding experience
• Athena and WelTeam savvy - Able to navigate, speak to, and train various workflows within all applications/systems as required for assigned roles

Nice To Haves

• Training and/or preceptor experience in healthcare setting strongly preferred
• Home health RN background or clinical triage/after hours background is strongly desired

Responsibilities

• Own the development and maintenance of standardized role-specific resources including, but not limited to: SharePoint Role Landing Pages, onboarding guides, role handbooks, skills lists
• Deliver engaging and inspiring training, both virtually and in person, to licensed and unlicensed WelbeHealth staff
• Oversee Relias training plans to ensure relevant content and timely completion
• Develop and maintain skills competency checklist and relevant preceptor guides to align with regulations and best practices
• Draft 30-60-90-day skills lists and evaluation criteria for assigned roles
• Engage and oversee the role’s Teams Channel of SMEs and Preceptors
• Drive workflow compliance for assigned roles, monitor adherence, and advocate for process improvement when indicated
• Collaborate with center hiring managers, preceptors, and launch leaders to identify and address training opportunities
• Act as a key resource for new hires throughout the onboarding process
• Monitor the effectiveness of role-specific training, onboarding, and education materials, adapting to continuously improve
• Act as a central role ambassador and SME for organizational initiatives pertaining to their assigned role

Benefits

• Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
• Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• Total compensation including base pay and bonus
• Medical insurance coverage (Medical, Dental, Vision)
• 401K savings + match
• And other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees