Training Administrator/Coordinator III

$54,080 - $58,594/Yr

BCforward - Bettendorf, IA

Full-time

Bettendorf, IA

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Training Administrator/Coordinator III at BC Forward is responsible for supporting training activities, including managing web-based learning systems, coordinating training programs, and providing administrative support. This role involves handling technical support, logistics, and maintaining information systems while ensuring effective communication with external partners and internal teams.

Responsibilities

• Perform tactical tasks to support training activities, including web-based learning systems and IT support.
• Assist in the development and delivery of training to channel partners and company personnel.
• Provide support materials and document administrative processes for training staff.
• Handle customer and channel partner phone calls, providing Tier 2 support to resolve issues.
• Monitor transaction activity on the Learning Management System and reconcile revenues and expenses.
• Lead the scheduling and closing of classes delivered by the global training organization.
• Manage item and offering pricing globally and perform audits as needed.
• Provide administrative support to dealer personnel and training managers.

Requirements

• Strong attention to detail.
• Demonstrated problem-solving skills.
• Ability to manage and prioritize multiple tasks.
• Strong communication skills and a positive attitude.
• Intermediate experience with Excel.

Benefits

• Major medical insurance
• Health Savings Account (HSA)
• Dental insurance
• Vision insurance
• Employer-provided group life insurance
• Voluntary life insurance
• Short-term disability
• Long-term disability
• 401k