Trainer

Paylocity-posted 5 months ago

$48,400 - $63,984/Yr

Full-time • Mid Level

Onsite • Schaumburg, IL

Professional, Scientific, and Technical Services

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Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. The role is responsible for providing training to general audiences at Paylocity, including but not limited to: CCCs, Inside Sales, ICs, AMs, and/or Clients. This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Deliver advanced training through in person, virtual, and blended training to meet the various needs of the Inside Sales, Client Training or Implementation teams.
Mentor and coach learners/employees through shadow sessions and 1:1 training.
Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met.
Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned.
Adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments.
Manage the structure and organization of training material in various knowledge management systems.
Act as a peer-mentor to new team members.
Serve as a Brand Ambassador for Paylocity's culture and values.
Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department.
Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations.
Conduct needs analysis and develop training material to be utilized at the team level.
Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up including all feedback and developed course of action following all 1:1 and coaching sessions with employees.
Collect and share feedback from trainees for the purposes of self-development and program enhancements.
Participate in cross-departmental training initiatives.
Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements.
Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity's services, processes, and products.
Manage all aspects of classroom preparation including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed.
Maintain scores in the top 20% of your peers on Surveys and LSOs.

3+ years training experience required.
Knowledge of/experience in learning theories and principles including adult learning theory.
Strong interpersonal skills to be able to communicate effectively to a multitude of personalities.
Ability to plan, lead, organize and manage multiple projects.
Professional written and verbal communication skills.
Attention to detail, analytical and critical thinking skills.
Experience with blended (ILT/VILT) learning approach preferred.
Proficiency with Microsoft Outlook and Office Suite - Word, PowerPoint, Excel.
Prior customer service experience, sales experience preferred.
Prior payroll experience preferred.
Team lead experience preferred.
Bachelor's degree or equivalent experience required.

Experience with blended (ILT/VILT) learning approach preferred.
Prior customer service experience, sales experience preferred.
Prior payroll experience preferred.
Team lead experience preferred.

Medical, dental, vision, life, disability insurance.
401(k) match.
Career development opportunities.

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