Trainer

Paylocity • Schaumburg, IL

216d • $48,400 - $63,984 • Onsite

About The Position

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. The role is responsible for providing training to general audiences at Paylocity, including but not limited to: CCCs, Inside Sales, ICs, AMs, and/or Clients. This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Requirements

• 3+ years training experience required.
• Knowledge of/experience in learning theories and principles including adult learning theory.
• Strong interpersonal skills to be able to communicate effectively to a multitude of personalities.
• Ability to plan, lead, organize and manage multiple projects.
• Professional written and verbal communication skills.
• Attention to detail, analytical and critical thinking skills.
• Experience with blended (ILT/VILT) learning approach preferred.
• Proficiency with Microsoft Outlook and Office Suite - Word, PowerPoint, Excel.
• Prior customer service experience, sales experience preferred.
• Prior payroll experience preferred.
• Team lead experience preferred.
• Bachelor's degree or equivalent experience required.

Nice To Haves

• Experience with blended (ILT/VILT) learning approach preferred.
• Prior customer service experience, sales experience preferred.
• Prior payroll experience preferred.
• Team lead experience preferred.

Responsibilities

• Deliver advanced training through in person, virtual, and blended training to meet the various needs of the Inside Sales, Client Training or Implementation teams.
• Mentor and coach learners/employees through shadow sessions and 1:1 training.
• Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met.
• Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned.
• Adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments.
• Manage the structure and organization of training material in various knowledge management systems.
• Act as a peer-mentor to new team members.
• Serve as a Brand Ambassador for Paylocity's culture and values.
• Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department.
• Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations.
• Conduct needs analysis and develop training material to be utilized at the team level.
• Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up including all feedback and developed course of action following all 1:1 and coaching sessions with employees.
• Collect and share feedback from trainees for the purposes of self-development and program enhancements.
• Participate in cross-departmental training initiatives.
• Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements.
• Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity's services, processes, and products.
• Manage all aspects of classroom preparation including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed.
• Maintain scores in the top 20% of your peers on Surveys and LSOs.

Benefits

• Medical, dental, vision, life, disability insurance.
• 401(k) match.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree