Trainer

HopeHealth, Inc.Florence, SC
32d

About The Position

The Trainer is responsible for collaborating with the org learning team and subject matter experts to design, deliver, and evaluate training programs that focus on developing employees' soft skills to strengthen customer service performance. This position creates and facilitates learning experiences that build competencies such as communication, problem-solving, teamwork, and professionalism.

Requirements

  • Must possess a minimum of a four-year college degree from an accredited University.
  • Strong organizational, communication, and interpersonal skills.
  • Previous training experience

Nice To Haves

  • 3-5 years of experience in customer service, developing and delivering training, and change management is preferred.

Responsibilities

  • Conduct Training Needs Assessments
  • Design and Develop Learning Programs
  • Deliver Engaging Learning Experiences
  • Evaluate Training Impact
  • Collaborate with Key Stakeholders
  • Promote a Culture of Learning
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