Trainer

Evolution•Grand Rapids, MI

6d•$42,000 - $45,000

About The Position

The Trainer will be responsible for having complete oversight of training for Game Presenters and other operational staff members. They will update, prepare and present training as required. During training, the Trainer’s will be responsible for taking attendance and working with management on any disciplinary issues. As a member of the Operations team, the Trainer will support the Operations Manager as necessary. To provide initial and re-training for studio Online Casino Dealers and Shufflers To prepare and update the training material/sessions and take full responsibility re quality and content of its Inform the technical department and the other departments concerned of any occurrences of any kind of system Ensure the correct skills of each game are taught to the trainees Assist in the continuing development of the training and recruitment program Always be acquainted with all changes in procedures and assess and report the impact of such changes on the training program to your manager Attend meeting, re-trainings and improve the quality of work whenever necessary Ensure all procedural, legal and disciplinary procedures are followed by the trainees To create and schedule in new training groups To attend and assess the trainee’s examination To fill in Training Documents and reports To coordinate and hold re-training sessions in order to improve the quality of work To work closely with the office manager in regard to uniform orders, inventory and related paperwork

Requirements

Good communication and presentation skills
A high sense of responsibility, motivation and determination
An Intermediate level of computer skills
The ability to work as part of a team
At least secondary education

Nice To Haves

Experience in Trainer's position will be a merit
Training and/or coaching experience is considered as strong merit
Land based casino experience considered as an advantage

Responsibilities

Provide initial and re-training for studio Online Casino Dealers and Shufflers
Prepare and update the training material/sessions and take full responsibility re quality and content of its
Inform the technical department and the other departments concerned of any occurrences of any kind of system
Ensure the correct skills of each game are taught to the trainees
Assist in the continuing development of the training and recruitment program
Always be acquainted with all changes in procedures and assess and report the impact of such changes on the training program to your manager
Attend meeting, re-trainings and improve the quality of work whenever necessary
Ensure all procedural, legal and disciplinary procedures are followed by the trainees
Create and schedule in new training groups
Attend and assess the trainee’s examination
Fill in Training Documents and reports
Coordinate and hold re-training sessions in order to improve the quality of work
Work closely with the office manager in regard to uniform orders, inventory and related paperwork

Benefits

Paid Time Off
Paid Holidays
Annual Salary ($42k-$45k depending on experience)
Employee Referral Program
Medical, Dental & Vision Insurance Plans
Company Paid Life and AD&D Insurance
Commuter Flexible Spending Account (FSA)
Nationwide Employee Discount Program
Full Training & Growth Opportunities
Professional and personal development – for the right person there is opportunity for the role to grow in responsibility