Trainer (Starting within 2 weeks) Location: Remote Training Program Development: The trainer is responsible for developing and updating the new training journey for Customers and Employees, ensuring it aligns with organizational goals, industry best practices, and regulatory requirements. This includes designing a curriculum, selecting training materials, and incorporating scenario-based exercises. Delivery of Training Sessions: The trainer will conduct training sessions for both delegates and internal personnel. They’ll facilitate interactive sessions, delivering content effectively, engaging participants, and promoting a positive learning environment. By fulfilling these roles and responsibilities, the trainer plays a crucial role in equipping Delegates and Employees with the necessary skills, knowledge, and confidence to effectively handle their jobs, roles, and processes, coordinate response efforts, and provide critical support.