Trainer

Frost Brown Todd LLP-posted about 6 hours ago
Full-time • Mid Level
Cincinnati, OH
501-1,000 employees
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Frost Brown Todd LLP is currently searching for a Trainer to join our Firm. This position is responsible for training legal and administrative personnel on computer programs that the Firm uses, specifically Windows- and web-based programs. The Trainer will work closely with our Training Manager to deliver classroom and webinar style training, and host one-on-one coaching sessions with Firm personnel at all levels.

  • Developing mastery level knowledge in all firm-standard software, including new products and product upgrades, as well as related policies, procedures and best practices.
  • Delivering learning sessions at an exceptional level, including but not limited to group classroom delivery, one-on-one coaching, practice sessions, product demonstrations, roll-out workshops and virtual delivery/facilitation.
  • Preparing to teach new classes, learning new software independently, and creating step-by-step documentation quickly and effectively with limited guidance from senior team members.
  • Developing a monthly schedule of classes and coordinating all associated logistics, including setup/maintenance of training rooms, coordination with conference services, and communication with attendees regarding the scheduling process.
  • Answering questions from training attendees and providing impromptu coaching on software usage.
  • Participating in testing and validating new firm-standard applications and product upgrades, as part of the preparation process to deliver learning programs.
  • Bachelor's degree in the technology or legal field is preferred.
  • 5+ years of experience delivering learning sessions, including live group presentations and virtual classes using web-conferencing tools.
  • Excellent written and oral communication skills.
  • Strong aptitude for technology.
  • Must possess a mastery level knowledge of Microsoft Office Applications.
  • Must possess the ability to learn new software on your own.
  • Ability to assess technology needs and recommend effective solutions with available software.
  • Experience coordinating the logistics of learning programs.
  • Excellent time management, prioritization and organizational skills.
  • Ability to work both independently and as part of a team to accomplish goals.
  • Exceptional client service attitude focusing on professionalism and responsibility.
  • Experience working in a legal environment is preferred.
  • Ability to travel to other offices for training sessions, if needed.
  • Bachelor's degree in the technology or legal field is preferred.
  • Experience working in a legal environment is preferred.
  • Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.
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