Training Specialist

J.M. Murray Center, Inc.•Munsons Corners, NY

4d•$21 - $25

About The Position

Responsible for coordinating and providing training to the agency staff following OPWDD, OMH, OSHA, FDA, or other oversight agencies regulatory trainings as well as any additional training determined to be necessary for the agency.

Requirements

Associates degree and 2 – 3 years’ training experience required.
Additional experience/specialized training may be considered in lieu of educational requirements
Must be a self-motivated individual with excellent organizational, time management, written and verbal communication skills;
Hands‐on training experience in a small group or classroom setting is required
Experience with virtual meeting and/or training tools (e.g. Teams, Webex, Zoom); and strong systems navigation abilities and knowledge of Microsoft Word Suite including PowerPoint, Word and Excel are required
Must have excellent presentation skills; strong interpersonal and relationship building skills; very strong customer service orientation and commitment to quality, responsibility, high work standards, and initiatives required
Must demonstrate the ability to work efficiently and productively in an independent and collaborative environment
Must be able to travel to local and regional locations for meetings and Quality Assurance activities
Must have flexibility to adjust to changes in priorities and assignments
Flexibility to work occasional hours outside of regular schedule for training or investigation activities.
Will be required to obtain and maintain certifications and training needed in order to conduct training in First Aid, CPR, AED, SCIP and other required Services training within an established timeframe for each training area.
Will be required to complete the NYS Justice Center training on Investigations within 30 days or the next available course, whichever is sooner.
New York State Driver’s License that meets Company requirements

Responsibilities

Coordinates the training of agency staff and assists in the establishment and maintenance of an effective training program for all staff.
Coordinates orientation and training for new staff and reports to department heads on the status of the training requirements.
Conducts trainings including but not limited to SCIP, First Aide, AED, Vehicle Safety, Fire Safety for employees, volunteers, and other entities as applicable
Develops and maintains a yearly training scheduling for all staff.
Facilitates delivery (in‐person and virtual) of product, process and systems courses across all areas as business
Provides input/feedback on courses for improvement purposes as well as for development of new training courses
Handles all logistics to prepare for classes; e.g. setting up the virtual or live classroom, checking data for exercises and activities, and verifying assessments and files for learners.
Ensures compliance with ISO-9001 training and recordkeeping requirements.
Maintains up to date electronic documentation of all employees
Conducts QA audits of files periodically as required, following required procedure. Provides written documentation to appropriate personnel.
Participates in periodic observations to ensure the provision of quality of services as they occur on site and in the community and documents observations to be provided to appropriate personnel.
Conducts investigations as assigned. Maintains status as a trained investigator by attending trainings and conferences.
Attends all required and assigned training and meetings. May be assigned to other JM Murray Committees, and represent the Company on local and regional committees.
Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
Performs additional duties and responsibilities, as assigned.