Trainer (CDL) - Pima

MTM Transit•Tucson, AZ

4d•$25 - $28•Onsite

About The Position

Make a Difference At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? MTM Transit in partnership with Sun Shuttle Dial A Ride is looking for Full-Time CDL Trainer to join our team in Tucson, AZ. The CDL Trainer will prepare learners to accomplish desired results by developing and delivering training. In addition to engaging learners, the Trainer will be responsible for the transfer of knowledge or skills. The Trainer delivers high-quality CDL theory and behind-the-wheel (BTW) training to ensure all operators meet FMCSA ELDT, Arizona, FTA, and company requirements. This role provides classroom instruction, range training, and on-road coaching, evaluates trainee performance, and ensures compliance with all CDL, safety, and regulatory standards. This position works closely with internal stakeholders to support safe, compliant, and professional service delivery. Location: 829 West Silverlake Road, Tucson, AZ 85713

Requirements

High School Diploma or G.E.D. equivalent
Must have and maintain a valid Arizona Driver's license - Valid CDL with passenger endorsement
Meets FMCSA ELDT Instructor qualifications
Minimum 2 years CDL driving experience
2 + years’ experience in customer service
1 + year experience in training others
Maintain PASS Trainer Certification; can be attained post-hire
Strong knowledge of the Tucson area geography and routes
No reckless driving offenses within the past 5 years
No DUI or DWI convictions
No convictions involving moral turpitude within the past 5 years
Possess valid authorization to work in the United States
Must be able to pass a DOT Physical and pre-employment drug screening
Must pass criminal background check and investigation & Motor Vehicle Record check
Strong working knowledge of CDL, FMCSA, ELDT, FTA, and ADA requirements
Ability to instruct and coach adult learners at varying skill levels
Excellent communication, documentation, and observation skills
Strong organizational and evaluation abilities
Proficiency with Microsoft Office and training technology
Ability to maintain confidentiality and professionalism
Ability to explain complex subjects in a clear and interesting way as well as emphasize the importance of content
Ability to accomplish duties/tasks with little direct supervision
Ability to prioritize tasks and deadlines
Ability to coach employees
Ability to solve problems and troubleshoot
Ability to communicate with all levels of employees as well as external customers
Ability to build relationships
Ability to handle confidential information

Nice To Haves

Bachelor’s Degree preferred
Excellent communication and interpersonal skills
Good organizational skills with attention to timeliness and details
Ability to prioritize tasks and stay calm under pressure
Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
Ability to maintain high level of confidentiality
Regular attendance is required

Responsibilities

Deliver CDL theory and BTW training consistent with FMCSA Entry-Level Driver Training (ELDT) requirements
Conduct classroom, range, and public-road instruction for CDL applicants
Deliver PASS (Passenger Assistance, Safety & Sensitivity) training consistent with FTA, ADA, and MTM Transit standards.
Maintain compliance with FTA, FMCSA, ADA, and MTM Transit standards
Evaluate trainee competency and document performance and ELDT progress
Maintain accurate training records in accordance with ELDT and company policy
Provide refresher, remedial, and corrective-action coaching as needed
Partner with Operations and Safety to support a strong safety culture
Support new hire onboarding and orientation
Ensure proper supervision of CLP holders during on-road training in accordance with Arizona requirements
Promote professionalism, customer service proficiency, and defensive driving skills
Identify areas of opportunities amongst learners and/or content; take action to correct
Develop and implement training based on needs and direction of the business
Audit, update and communicate changes to training material
Provide coaching, evaluation, and feedback for all learners
Conduct training, with an emphasis on safety
Provide ongoing support for learners
Facilitate and participate in meetings, town halls or other relevant information sharing events
Generate a high learning transfer of knowledge or skills from the trainer to the learner
Measure learner satisfaction and transfer of knowledge or skills
Make recommendations on employees transitioning into BTW training, retraining or possible termination based on passing/failing classroom training
Administer remedial training (ie: retraining after preventable accidents or missed KPIs (OTP, complaints, missed trips)
Tracking training hours, maintaining driver training files and submitting training reports