Trainee Field Property Adjuster

Capstone ISG Inc • Pikesville, MD

78d

About The Position

Founded in 2003, Capstone ISG Inc. is committed to delivering precise, high-quality claims services to insurance carriers, government entities, and the Lloyd's market. As part of our continued national expansion, we are looking to train an entry-level Field Adjuster in the Baltimore market. This is a great opportunity to launch a career in claims adjusting with strong long-term growth potential. Capstone is dedicated to developing talent from within, offering a clear path for advancement as you gain experience and expertise. We value quality, consistency, and hands-on learning—and combine cutting-edge technology with exceptional customer service to support our clients and team members alike. This is a full-time Location Based remote role in Baltimore. As an Entry-Level Field Adjuster, you will be trained to investigate and evaluate property and casualty insurance claims in the field. You’ll learn to inspect damage, assess coverage, determine liability, and prepare detailed reports for insurance carriers. This position offers a mix of office and on-site work, and is ideal for individuals who enjoy problem-solving, working independently, and engaging with clients face-to-face. MANDATORY PAID 30 DAY -IN PERSON TRAINING IN CHARLOTTE, NC- ACCOMMODATIONS AND TRAVEL PROVIDED.

Requirements

• Requires a high school diploma; advanced education beyond high school preferred or an equivalent combination of education and experience.
• Previous experience as a claims adjuster or must complete Capstone specified adjuster training if no experience.
• If previous adjuster experience, working knowledge of Xactimate is preferred.
• Must be licensed, or have the ability to obtain license(s), as required by state and local jurisdictions to adjust insurance claims.
• Must have valid driver’s license.

Nice To Haves

• Working knowledge of Xactimate software.

Responsibilities

• Conducts field investigations to resolve residential and commercial property claims.
• Examines and applies claims forms, policies and endorsements, client instructions and other records to determine coverage and client exposure.
• Adjusts all elements of Property Loss claims of varying levels of severity and complexity.
• Sets loss reserves.
• Prepares written reports by collecting and summarizing information required by client.
• Prepares settlement letters, denial letters, Reservations of Rights and other letters as needed.
• Maintains expected case load.
• Maintains company reputation and integrity of work product by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• May assist less-experienced adjusters with claims handling when requested.
• Participates in special projects or performs duties in other areas if requested.
• Documents damage and prepares written estimates using Xactimate software.
• Handles content inventories to include moderate to complex pricing analysis and prepares claim inventory reports.
• Conducts subrogation investigations.
• Engages and manages consultants/independent contractors to assist in determining facts, causation, damage and exposure.
• Keeps the client and the insured informed about the claim status with clear, timely and accurate written/oral communication.
• Negotiates settlement of claims of varying complexity under the direction of the Claims Manager or Supervisor.
• Travels to loss locations in assigned territory.
• Records time and expense charges to bill clients.
• Maintains adjuster license(s) when required.

Benefits

• Competitive salary with annual raises
• Quarterly performance bonuses
• Medical, Dental, Vision
• 401 (k)
• Short and Long Term Disability
• Life Insurance
• Sick, Vacation and Holiday Pay
• Fitness Membership Reimbursement
• Company paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees