About The Position

As a Train Attendant - OBS Trainee at Amtrak, you will be responsible for ensuring a safe, comfortable, and pleasant journey for our coach and sleeping car passengers. This role involves working in either coach or sleeping cars, where you will maintain cleanliness and provide first-class amenities to passengers. You will assist elderly and disabled passengers during boarding and detraining, manage supplies, and perform dining car service as directed by the Lead Service Attendant. Flexibility in scheduling, including weekends and holidays, is required.

Requirements

  • Food and beverage handling experience.
  • Cash handling and customer contact experience.
  • Experience in housekeeping.
  • Must be at least 21 years of age upon completion of classroom training.
  • Successfully complete a customer service aptitude testing instrument.
  • Successfully complete drug screening and pre-employment medical exam.
  • Ability to lift heavy items.
  • Ability to work while standing for long periods of time.
  • Ability to work a variety of hours and days off, including up to eight days away from home crew base.
  • Demonstrate a friendly, outgoing, and courteous disposition.

Nice To Haves

  • Some college education.
  • Food service industry or transportation-related training.

Responsibilities

  • Ensure a safe and pleasant journey for passengers in coach and sleeping cars.
  • Maintain cleanliness of assigned coaches and restrooms during the trip.
  • Provide first-class amenities and services to sleeping car passengers.
  • Assist elderly and disabled passengers with boarding and detraining.
  • Load/unload supplies and maintain an inventory of supplies.
  • Perform dining car service and side work as directed by the Lead Service Attendant.

Benefits

  • Health, dental, and vision plans.
  • Wellness programs.
  • Flexible spending accounts.
  • 401K retirement plan.
  • Life insurance.
  • Paid time off.
  • Reimbursement of education.
  • Public Service Loan Forgiveness eligibility.
  • Railroad Retirement sickness and retirement benefits.
  • Rail pass privileges.

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What This Job Offers

Career Level

Entry Level

Industry

Rail Transportation

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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