Traffic Supervisor

ACE Hardware•Wilton, NY

6d•$68,000 - $82,000•Onsite

About The Position

The Traffic Supervisor is responsible for overseeing the daily activities of hourly Traffic Department employees, including dispatch operations, deliveries, and routine transportation functions. This role ensures daily transportation plans are executed efficiently, DMPS is completed nightly with consideration of cube limits and staffing availability, and all drivers remain compliant with Department of Transportation (DOT) requirements through accurate and up‑to‑date qualification files. This position is full‑time and salaried, on‑site, with a regular Sunday–Thursday schedule beginning at 10:00 AM.

Requirements

Demonstrated commitment to workplace safety, including proper use of PPE and safe equipment operation
Active participation in fostering a positive safety culture
Knowledge of Department of Transportation (DOT) rules and regulations
Understanding of Hours of Service requirements
Familiarity with Hazardous Materials regulations
Strong employee relations and communication skills
Ability to work non‑traditional schedules
Proficiency with Microsoft Office applications (Word, Excel)

Nice To Haves

Bachelor’s degree or equivalent experience preferred

Responsibilities

Maintain Department of Transportation (DOT) driver files and compliance records
Process and maintain driver payroll documentation
Audit daily logs, hours of service, and on‑time deliveries
Communicate positively and professionally with customers
Maintain strong driver and employee relations
Serve as point of contact for after‑hours driver communications
Plan work assignments and allocate equipment to meet transportation and operational goals
Direct workers in transportation and related services, including loading and unloading materials
Review orders, production schedules, and shipping/receiving notices to determine work sequences, shipping dates, volumes, and destinations
Collaborate with customers, supervisors, managers, and other personnel to exchange information and resolve issues
Dispatch personnel and vehicles in response to emergencies
Assist with transportation route planning
Ensure departmental safety, security of people and resources, accident investigations, and loss prevention
Inspect vehicles, equipment, materials, and facilities to ensure safety and compliance
Perform other duties as assigned

Benefits

Semi-Monthly Pay
Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Identity theft protection