Traffic & Parking Attendant | Part-Time | Chesapeake Employers Insurance Arena (UMBC)

Oak View Group•Baltimore, MD

17h•$17 - $19•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary Arena Parking Staff is responsible for managing event day traffic and operations within the parking lots surrounding Chesapeake Arena on the campus of UMBC. Arena parking staff will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have. This role pays an hourly rate of $17.00-$19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Chesapeake Employers Insurance Arena is located on the campus of the University of Maryland, Baltimore County. The 5,000-seat arena is the home to the UMBC Retriever Men’s and Women’s basketball teams and Women’s volleyball. The multi-purpose venue is managed by OVG and hosts a variety of events including concerts, commencements, family shows, community events, consumer shows, featured speakers, and banquets.

Requirements

Must be at least 18 years of age
Must have reliable transportation
Maintain composure in stressful situations
Ability to problem solve efficiently
Must be polite, friendly and possess excellent interpersonal skills
Ability to multi-task
Must be able to work independently with minimal supervision and as part of a team
Must be able to stand or walk constantly for an extended length of time
Must be able to work indoors and outdoors in all weather conditions
Effective oral communication and writing skills
Ability to lift a maximum of 25 pounds without assistance

Nice To Haves

Prior parking experience strongly preferred but not required

Responsibilities

Set up traffic and parking signage in advance if guest arrival for events
Ensure safe and efficient traffic flow for all guests
Control/monitor entrance and exit of all guests and employees in and out of the parking lots
Provide all guests a positive first impression by offering excellent customer service
Be familiar with ParkWhiz app and other applicable software
Address all problems and concerns in a timely manner
Keep all traffic flowing both in and out of the parking lots
Monitor parking lots for safety and security of guests, employees and vehicles
Provide guests with directions and other venue information
Direct guests and employees to available parking spaces while maximizing the amount of vehicles per lot
Direct guests on how to properly pay for parking when applicable
Maintain a neat and clean appearance during all scheduled shifts
Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.