Traffic Management Center (TMC) Data Quality Analyst

Ferrovial-posted 3 months ago

Dallas, TX

101-250 employees

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The Traffic Management Center (TMC) Data Quality Analyst is responsible for ensuring the accuracy, integrity, and quality of traffic data within the TMC. This role involves monitoring, analyzing, and improving data processes and systems to support efficient traffic management and incident response. THIS IS 24/7, 365 DAY OPERATION. The position is defined as essential personnel and may require additional hours and flexibility of scheduling in response to increased demands or significant events.

Develop and implement data quality standards and procedures to ensure the accuracy and reliability of traffic data
Continuously monitor traffic data for inconsistencies, errors, and anomalies, and take corrective actions as necessary
Analyze traffic data to identify trends, patterns, and areas for improvement. Provide actionable insights to enhance traffic management operations
Verify and classify traffic events such as congestion, accidents, special events, and construction using various monitoring tools
Generate and distribute traffic reports and updates, detailing the nature of incidents, severity, and impact on traffic flow
Monitor and adjust dynamic toll rates based on traffic conditions and established guidelines
Work closely with TMC staff, maintenance technicians, and interagency traffic management personnel to implement data quality measures
Participate in review processes and identify areas for improvement in TMC data management and operations
Regularly review and provide feedback on Traffic Management Center Standard Operating Procedures (SOPs) to ensure they remain current and effective
Create, update, and maintain all TMC training materials to ensure comprehensive and up-to-date staff onboarding and ongoing education

Bachelor's degree in data science, traffic management, or a related field
Minimum 3 years of experience in data analysis, quality assurance, or traffic management
Strong analytical skills and attention to detail
Excellent communication skills with the ability to work independently and make decisions based on available data
Technical proficiency and familiarity with traffic management systems, data analysis tools, and quality assurance methodologies

Ability to multitask, problem solve and implement innovative processes within a fast-paced environment while remaining calm under pressure
Punctual and reliable schedule adherence
Ability to take direction and follow detailed procedures
Ability to establish and maintain effective relations with all internal, external staff, and departments
Excellent verbal, listening, and written communication skills
Strong customer service skills
Ability to accurately read and understand maps
Type at least 30-35 WPM
Must be able to demonstrate computer skills proficiency, especially with respect to Microsoft Office and other computer applications

Highly competitive insurance benefits
Paid Time Off
Matching 401(k) program

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