Traffic Greeter (Full-Time)

Sight & Sound Brand•Ronks, PA

About The Position

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day. The Traffic Greeter is responsible for providing an exceptional guest experience that creates an atmosphere of rest and wonder, preparing hearts for the gospel message. They provide a genuine and timely service, park cars, coaches, and other vehicles efficiently, listen actively, and anticipate needs. They provide an exceptional employee experience characterized by a culture of trust and collaboration. The Traffic Greeter position follows a show run schedule from Tuesday through Saturday. This role has different start and leave times scheduled between the hours of 8:00 am and 5:45 pm Tuesday through Thursday, 12:00 pm to 8:45 pm on Fridays, and 8:00 am to 8:45 pm on Saturdays (depending on show schedules). There are two leave times which allows team members to have shorter or longer shift on varying days. For this full-time role, the employee is required to work the full shift on Saturday. Lastly, the expectation is that the employee will work 32-40 hours per week.

Requirements

Strong communication and interpersonal skills; friendly, outgoing, approachable
Effective discernment, problem-solving, and active listening
Proven ability to remain positive and flexible with endurance in a fast-paced environment
Ability to work a flexible schedule relating to show-run
Positively and humbly serve guests and fellow team members with a sensitivity to their perspective
High level of self-awareness and an ability to walk towards personal and professional growth
Ability to walk towards conflict resolution
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Responsibilities

Embrace Sight and Sound’s Core Values and Culture.
Partner with team members to provide an exceptional guest experience.
Prepare the parking lot for guest arrival.
Provide a visual and verbal greeting and identify needs while directing guests in various weather conditions.
Ensure a safe and restful parking process.
Proactively anticipate and respond to a wide variety of guest needs.
Creatively problem-solve challenging situations.
Diffuse, de-escalate, and resolve conflict situations.
Develop strong team connections; Choose to be vulnerable; Engage in open and candid dialogue and feedback.
Actively engage and assist other guest service teams with responsibilities as required.
Effectively coordinate, oversee, and take action during an emergency situation involving guests in public areas.
All other duties as assigned.