TRAFFIC DIRECTOR

Ace Parking Management, Inc.•Portland, OR

33d•$17 - $18

About The Position

In this role, you will have the opportunity to lead and manage all traffic-related tasks while ensuring the smooth flow of vehicles in and out of our facilities. You will play a key role in optimizing our transportation processes and enhancing the overall efficiency of our operations. Direct traffic movement or warning of hazards, using signs, flags, and hand signals. Guide vehicular or pedestrian traffic, ensuring that there is an efficient flow of vehicles moving throughout the property. Assist guests with automated payments, finding parking, and safely merging onto street traffic. Maintain the cleanliness of the parking booths, office, equipment, signage, and property. Sweep all parking area surfaces and keep those areas free of trash, debris, stains, and spills.

Requirements

High school diploma or equivalent.
Excellent communication and interpersonal skills.
Ability to remain calm and effective in high-pressure situations.
Excellent problem-solving and decision-making abilities.
Attention to detail and organization.
Physical ability to move quickly and lift heavy items (up to 50 lbs.)
Walk or stand for extended periods of time while performing work duties.
Someone who is task oriented and able to work with minimal direct supervision.

Responsibilities

Direct drivers to open parking spots and manage the flow of traffic.
Assist with traffic control.
Greet guests warmly and professionally, establishing a positive first impression.
Assist customers with any questions or concerns they may have and handle any issues in a calm and professional manner.
Report any maintenance or security issues to the appropriate personnel.
Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
Greet customers and direct them to available parking spaces.
Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
Report any maintenance issues or equipment malfunctions promptly to minimize downtime.