TRAFFIC DIRECTOR

Ace Parking Management • Baytown, TX

6d

About The Position

In this role, you will have the opportunity to lead and manage all traffic-related tasks while ensuring the smooth flow of vehicles in and out of our facilities. You will play a key role in optimizing our transportation processes and enhancing the overall efficiency of our operations.

Requirements

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to remain calm and effective in high-pressure situations.
• Excellent problem-solving and decision-making abilities.
• Attention to detail and organization.
• Physical ability to move quickly and lift heavy items (up to 50 lbs.)

Nice To Haves

• Previous valet or customer service experience is a plus.

Responsibilities

• Direct drivers to open parking spots and manage the flow of traffic.
• Assist with traffic control.
• Greet guests warmly and professionally, establishing a positive first impression.
• Assist customers with any questions or concerns they may have and handle any issues in a calm and professional manner.
• Report any maintenance or security issues to the appropriate personnel.
• Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
• Greet customers and direct them to available parking spaces.
• Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
• Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
• Report any maintenance issues or equipment malfunctions promptly to minimize downtime.

Benefits

• Vacation/Sick for full-time and part-time employees
• Holiday full-time and part-time employees
• Discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees