Traffic Coordinator

Altice USA Inc.•Plano, TX

29d

About The Position

The Traffic Coordinator is responsible for maximizing revenues for Optimum Media. They are responsible for creating schedules that ensure the highest revenue and priority spots are placed and properly air on over 100 networks across multiple sales regions. The majority of work utilizes the software Eclipse and TIM. Responsibilities also include daily order/revision exporting, copy entry, spot billing reconciliation, verification and report generation and distribution. The coordinator works hand and hand with our Sales Teams, Commercial Insertion team and the Customer Success team.

Requirements

High school diploma or equivalent required. Associates or Bachelor's College degree preferred
1-3 years of customer service experience preferred
1-3 years of general office work preferred
Proven proficiency working in Microsoft applications such as Outlook, Excel and Word
Must be detailed oriented and analytical
Ability to learn new software systems quickly and efficiently
Ability to multi-task, prioritize and organize effectively in a fast-paced, deadline driven environment

Responsibilities

Maximizing advertisement inventory across 100s of networks daily by scheduling spots based on highest priority/rate.
Export and activate orders and order revisions, in a timely fashion, properly into the traffic software, following all business rules to maximize revenues.
Review orders to apply copy, adjust headers and send confirmations to sales teams.
Communicate to Sales and Customer Success teams any issues with order export, copy instructions and spot clearance.
Responsible for keying revisions and makegoods that are not able to export from the sales tool to the traffic and billing system.
Confirm delivery of creatives and enter new spots into the traffic software.
Act as a liaison between Sales/Customer Success and Commercial Insertion to ensure the delivery of spots, encoding of spots and relay any special needs.
Process and distribute daily notifications for missing copy and traffic instructions, and unplaced / missed spots / opportunities and any additional reports as needed to minimize revenue loss.
Run, interpret, and disseminate daily and weekly reports.
Analyze verifications daily and effectively to process missed spots to save revenue.
Import daily and weekly schout files from various partners across multiple regions.
Download daily and weekly programming across Eastern, Central, Pacific and Mountain time zones.
Review schedule exceptions for Internal and Partner Marketing to assure spots air per allocation.