Traffic Coordinator

Lockton • Kansas City, MO

76d

About The Position

The Creative Services Traffic Coordinator is a pivotal role responsible for managing the flow of creative projects and ensuring operational excellence across the department. This position requires 1-5 years of hands-on experience with Adobe Workfront, with a strong preference for candidates who have supported Workfront from an administrative or operational perspective. The coordinator will serve as the primary liaison between Creative Services and internal account teams and clients, ensuring clear communication, timely delivery, and strategic alignment. In addition to daily traffic coordination, this role includes monthly reporting and analysis, with the opportunity to make data-driven observations that influence how projects are managed and resourced. The ideal candidate will be proactive in identifying workflow trends, bottlenecks, and opportunities for optimization-helping shape the department's approach to traffic and project management.

Requirements

• 1-5 years of hands-on experience with Adobe Workfront
• Experience supporting Workfront from an administrative or operational perspective

Responsibilities

• Log and track incoming projects in Adobe Workfront, ensuring visibility and timely assignment
• Assess team workload and assign projects to maintain balanced distribution and meet deadlines
• Monitor and respond to requests from the shared department inbox, escalating as needed
• Act as the face of Creative Services, representing the team in meetings and communications with internal account teams and clients
• Generate and distribute monthly reports on project volume, turnaround times, and resource allocation
• Analyze reporting data to identify trends, inefficiencies, and opportunities for improvement
• Collaborate with leadership to influence traffic and project management strategies based on reporting insights
• Support the design team by managing stakeholder expectations and facilitating clear communication
• Assist with fast-turnaround projects and special initiatives during peak periods
• Maintain awareness of department morale and flag potential issues to supervisors

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees