Traffic Controller - 8a-6p - $15/HR - UF Shands & Hotel Eleo

Towne Park • Gainesville, FL

77d • $15

About The Position

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Requirements

• High school diploma or general education degree (GED) Required.
• Must be at least 18 years of age.
• One to three months related experience and/or training; OR equivalent combination of education and experience if no HS Diploma or GED.
• Knowledge of traffic and valet procedures.
• Must be able to read and write standard English language.
• Must be able to read and comprehend simple instructions, short correspondence and memos.
• Must be able to write simple correspondence.
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.
• Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume and distance.
• Ability to understand 24 hour and military time systems.
• Ability to understand rates applicable to time passed.
• Customer service experience preferred.
• Register/Computer experience preferred.
• Must be able to drive manual transmission and perform parallel parking.

Responsibilities

• Directs vehicular traffic while providing attentive, friendly service to all patients/guests.
• Assists marketing department with the marketing efforts targeted to exciting clients.
• Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers.
• Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
• Uses guest last name at all times when appropriate.
• Maintains accuracy and composure while under pressure.
• Appropriately uses salutation of the day and welcome guests to the location.
• Uses proper Towne Park phone etiquette.
• Assists guests with directions and all other inquiries.
• Stands while serving guests.
• Provides information about surrounding area as well as main attractions to guests as needed.
• Protects guest confidentiality in accordance with HIPPA requirements.
• Collects data in accordance with parking operations, if applicable.
• Obtains information about daily events and rates to be charged.
• Maintains claim checks and guest folio archives.
• Runs at top speed to park and retrieve vehicles and drives slowly and cautiously.
• Other duties as assigned.

Benefits

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Employees are also able to enroll in the company’s 401k retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees