Traffic Control Officer Rush Hospital

Reimagined Parking•Chicago, IL

2d•$16 - $17•Onsite

About The Position

Responsible for ensuring pedestrian safety. The primary position for the TCO is to keep driveway clear. Providing friendly customer service, carefully directing traffic, and assisting with pulling vehicles off the driveway. Concise hand signals, body position, and verbal signals. Key Responsibilities Assisting patients/visitors who are unsure of where they are going. Dealing with irate patients/visitors and solving their issue to the best of their ability within the policy and framework set out for the site (Service is priority) Assist patients/visitors with the overall in/out process of valet parking Weather patrols Assist with lot counts Adjust counters in parking lots and report equipment and safety issues to the site manager Issue parking notices to vehicles in violation of facility policies/record violation notices Coordinating with the property security as required with any garage and/or parking related issue Responsible for maintaining and operating equipment belonging to Reimagined Parking or the Property manager during their shift Control all lot revenues and record keeping as it relates to work performed Interacts face to face with our customers (Service is priority) Ensure that the site at which the individual is working is kept clean, neat and free of any obstacles in accordance with the requirements of that site Control of all tools and equipment required to perform his/her duties Make suggestions and recommendations relating to the way various jobs are performed Consults with his/her supervisor or manager regarding items of relevance to the parking operation Act as a frontline employee which is considered an extremely important function of this position Responsible for prioritization of various jobs with his/her supervisors/manager

Requirements

Must be organized
Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively
Basic knowledge of both desk/handheld POS parking equipment used at the site
Ability to drive different types of vehicles (Automatic or Manual transmission) restricted to the site as and when required
Customer Service experience required
Parking related experience
High School Diploma or GED required
Basic Technical Education

Responsibilities

Ensuring pedestrian safety
Keeping driveway clear
Providing friendly customer service
Carefully directing traffic
Assisting with pulling vehicles off the driveway
Assisting patients/visitors who are unsure of where they are going
Dealing with irate patients/visitors and solving their issue to the best of their ability within the policy and framework set out for the site
Assisting patients/visitors with the overall in/out process of valet parking
Weather patrols
Assisting with lot counts
Adjusting counters in parking lots and report equipment and safety issues to the site manager
Issuing parking notices to vehicles in violation of facility policies/record violation notices
Coordinating with the property security as required with any garage and/or parking related issue
Responsible for maintaining and operating equipment belonging to Reimagined Parking or the Property manager during their shift
Controlling all lot revenues and record keeping as it relates to work performed
Interacting face to face with our customers
Ensuring that the site at which the individual is working is kept clean, neat and free of any obstacles in accordance with the requirements of that site
Control of all tools and equipment required to perform his/her duties
Making suggestions and recommendations relating to the way various jobs are performed
Consulting with his/her supervisor or manager regarding items of relevance to the parking operation
Acting as a frontline employee which is considered an extremely important function of this position
Responsible for prioritization of various jobs with his/her supervisors/manager

Benefits

Generous Paid Time Off : Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones.
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off : Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

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