Traditional Negotiator

DebtBlue • Richardson, TX

3d

About The Position

Traditional Negotiator - Negotiations Department
DebtBlue, LLC is a fast‑growing debt settlement organization committed to helping individuals and families regain financial stability. We serve with integrity, compassion, and excellence-helping people restore peace of mind and move toward a stronger financial future. If you value meaningful work and want to make an impact, you'll feel at home here.
Job Summary
The Traditional Negotiator at DebtBlue plays a critical role in helping individuals regain control of their financial future. This position is responsible for both negotiating settlements with creditors and engaging directly with clients seeking relief from overwhelming debt.
This role combines strong negotiation expertise with consultative client engagement. The specialist conducts financial consultations, guides clients through debt resolution solutions, and works with creditors, collection agencies, and law firms to secure favorable settlements.
Success in this role requires consultative sales ability, emotional intelligence, disciplined execution, and a commitment to delivering exceptional client experiences while achieving performance goals.
Key Performance Indicators (KPIS)
Account Executive performance is measured through activity, quality, and conversion metrics including:
Accounts Touched per Day
Talk Time
Traditional Negotiator's embody DebtBlue's mission to fight for people overwhelmed by debt-negotiating relentlessly, advocating with empathy, and delivering real peace of mind to secure financial independence one client at a time.
Equal Opportunity Employer
DebtBlue, LLC is proud to be an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws.
#ZR

Requirements

• Consultative Skills Ability to diagnose financial situations, build trust, and guide clients toward appropriate solutions.
• Emotional Intelligence & Empathy Ability to connect with individuals experiencing financial stress while maintaining professionalism and compassion.
• Communication & Influence Clear, confident communication that helps clients understand and commit to solutions.
• Discipline & Execution Strong personal accountability for activity levels, pipeline management, script compliance and results.
• Adaptability & Continuous Learning Open to coaching, feedback, and continuous improvement.
• Growth Mindset Relentlessly pursue improvement and commit to becoming your best self. Your mindset determines your ceiling.
• Empathy Listen first, act with compassion, and treat every person with dignity and understanding-because dignity is not negotiable.
• Empowering Help clients overcome adversity by guiding them toward solutions that restore confidence and financial control.
• Ownership Own the outcome in every interaction. Practice disciplined accountability-no excuses, just results.
• Focus Play the next play. Execute with precision and win through attention to detail.
• Integrity Protect the standard by doing the right thing-always, especially when no one is watching.

Responsibilities

• Negotiate with creditors, collection agencies, and attorney offices on behalf of clients.
• Effectively manage an open queue of accounts to consistently meet monthly production expectations and department budgets.
• Review client accounts to determine funds necessary to complete settlements and ensure timely payment of company fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees