Traditional Chinese Language Manager

Meta•San Francisco, CA

About The Position

At Meta, our teams working on cutting-edge technologies are dedicated to creating the next computing platform centered around people. We are constantly pushing the boundaries of innovation with groundbreaking research in emerging technologies to bring this vision to life. The Internationalization (i18n) team plays a crucial role in breaking down language and barriers to support this mission. Meta platforms are available in more than 100 languages, 88% of our users are from outside North America and we continue to expand internationally. Excited? Come join a great team and help us to think local and scale global! The Language Management team under i18n at Meta is looking for an experienced Traditional Chinese (for Taiwan) language manager to join our team. As the Traditional Chinese Language Manager, you will be responsible for the localization quality of zh_TW for our Meta products and content. This role will ensure that we deliver a great linguistic experience to our Traditional Chinese audience, and your background in translation or localization for consumer devices and gaming content will be essential in helping us achieve this goal. If you are committed to delivering high-quality localization on our products and ensuring a great user experience for our international audience, we encourage you to apply.

Requirements

Native fluency in Traditional Chinese (for Taiwan) and business proficiency in English
5+ years of experience in English-to-Traditional Chinese (for Taiwan) translation and product UI localization
Familiarity with the popular and social trends from Taiwan

Nice To Haves

Cross-functional experience working with engineers, product teams and regional stakeholders
Experience in AI, AR, VR, smart home devices, or related technologies
Experience in hardware localization and testing
Experience in localization of gaming content
Experience in localization of online and mobile products
Experience in localization program and/or project management
Familiarity with CAT tools
Familiarity with digital marketing
Knowledge of additional languages other than your native language and English

Responsibilities

Reviewing, editing and/or translating high visibility UI content and high priority long-form content of Meta family of apps and other core experiences
Performing localization screenshot testing in Traditional Chinese (for Taiwan) to identify linguistic and functional issues
Working closely with product teams and performing hands-on linguistic testing on web and mobile devices
Collaborating with Localization Program Management team to support product launches and driving the efforts to ensure linguistic quality from end to end during the product launch cycles
Driving product or vertical-specific language quality initiatives at scale
Collaborating with Vendor Management team to select translation vendors, drive vendor probation, and support vendors’ onboarding
Closely monitoring vendor translation quality through our quality framework and managing translation vendors' performance when needed
Driving or supporting cross-functional or team level quality framework at scale
Building and scaling stakeholder education programs for internal cross-functional partners and external vendors to ensure language quality from end to end
Maintaining the localization glossaries, style guides, and Translation Memory for owned content keeping them up to date and audience appropriate
Working closely with the in-country stakeholders across time zones to deliver market-appropriate translation
Performing other linguistic tasks as needed
Traveling domestically or internationally to other Meta offices and/or business sites as needed