Trading Application Support (1:00am - 9:00am Shift)

Wolverine Trading-posted 3 days ago
$90,000 - $110,000/Yr
Full-time • Mid Level
Hybrid • Chicago, IL
251-500 employees
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Primary trade and technical support resource during US/ GTH and EU trading hours (1:00am to 9:00am Central). First-line responder covering trading in global securities via our proprietary platform for domestic and international clients in a fast-paced and rapidly growing environment. This position will be mainly remote, with initial training in Chicago office on-site.

  • Manage multiple tasks effectively
  • Provide excellent customer support
  • Communicate effectively
  • Troubleshooting experience in financial trading applications, such as Reuters, TT, PATS, Bloomberg, and GL Trade
  • Work independently
  • Must have proven ability to manage multiple tasks effectively
  • Must have excellent customer support and communication skills
  • Must have an understanding of trading industry concepts and terminology
  • Self-motivated, energetic and results-orientated
  • Prior experience supporting US or EU marketplaces and listed securities preferred
  • A working knowledge of finance industry clearing is a plus
  • Troubleshooting experience in financial trading applications, similar to Reuters, TT, PATS, Bloomberg, and GL Trade is a plus
  • Proficiency with the Windows operating system is a plus
  • 2-3 years of Financial Services experience is preferred
  • Highly competitive salary & bonus opportunity
  • Generous paid time off and flexible scheduling
  • 100% coverage of medical, dental, vision, life, and disability benefits for single coverage
  • Generous Paid Parental Leave
  • Retirement Plans: 401K and Roth 401K
  • Profit sharing plan
  • Long- and short-term disability
  • Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)
  • On-site gym with a subsidized membership
  • Frequent company outings
  • Opportunity to give back to organizations that help individuals in need in the Chicagoland area
  • In-house education team – classes and resources are offered for continuous learning opportunities
  • Mentorship Program through your first six months of employment
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