Trades II - HVAC

Westgate Resorts•Gatlinburg, TN

4h•$26 - $27•Onsite

About The Position

Support resort operations by performing basic HVAC tasks, including completing work orders, executing projects, and conducting preventive maintenance. This role is responsible for expert troubleshooting, repair, and installation of HVAC and refrigeration systems throughout the resort. As a Trades II – HVAC, you will: Perform projects, guest calls, blitzes, and preventive maintenance as directed by resort management Execute daily tasks and assigned projects in HVAC systems, supporting other trades as needed Expertly troubleshoot and perform preventive maintenance on split units, air handlers, condensers, ice machines, refrigeration equipment for food and beverage, appliances, and exhaust fans Install or replace HVAC components such as compressors, coils, refrigerant line sets, and other key parts Conduct routine inspections for safety, mechanical integrity, and quality assurance as directed by management Read and interpret technical data and O&M manuals Actively participate in procurement and inventory processes to ensure materials and tools are available on-site Effectively operate resort operations devices and software (HotSOS) Communicate professionally through radios, phones, emails, and verbal communications Perform maintenance and cleaning tasks as required by resort leadership Safely use hand tools, power tools, and battery-powered tools for HVAC work Work using ladders, scaffolds, lifts, dust masks, and in confined or narrow spaces Follow safety guidelines and practices Identify and report potential hazards on the property Communicate and interpret guest needs through positive interactions to ensure resolutions Adhere to all CFI/Westgate Resorts policies and procedures Always represent Westgate Resorts professionally through appearance, attire, and behavior Perform other tasks as assigned by resort operations leadership To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

Minimum of 2 years of hands-on experience in HVAC trades within a resort or commercial environment
Technical certification or HVAC license required
Experience in troubleshooting HVAC and refrigeration systems required
Ability to be versatile, work well under pressure, and meet deadlines
Must be at least 21 and have a valid driver’s license to drive company vehicles
Must be able to lift 50lbs and work in outdoor weather conditions
Required to pass a background check, drug test, and prove eligibility to work in the United States

Responsibilities

Perform projects, guest calls, blitzes, and preventive maintenance as directed by resort management
Execute daily tasks and assigned projects in HVAC systems, supporting other trades as needed
Expertly troubleshoot and perform preventive maintenance on split units, air handlers, condensers, ice machines, refrigeration equipment for food and beverage, appliances, and exhaust fans
Install or replace HVAC components such as compressors, coils, refrigerant line sets, and other key parts
Conduct routine inspections for safety, mechanical integrity, and quality assurance as directed by management
Read and interpret technical data and O&M manuals
Actively participate in procurement and inventory processes to ensure materials and tools are available on-site
Effectively operate resort operations devices and software (HotSOS)
Communicate professionally through radios, phones, emails, and verbal communications
Perform maintenance and cleaning tasks as required by resort leadership
Safely use hand tools, power tools, and battery-powered tools for HVAC work
Work using ladders, scaffolds, lifts, dust masks, and in confined or narrow spaces
Follow safety guidelines and practices
Identify and report potential hazards on the property
Communicate and interpret guest needs through positive interactions to ensure resolutions
Adhere to all CFI/Westgate Resorts policies and procedures
Always represent Westgate Resorts professionally through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs