Trademark Legal Assistant

Rocket Lawyer • Colorado Springs, CO

5d • $48,000 - $52,000

About The Position

The role will primarily focus on customer support and administrative duties to ensure the effective and efficient delivery of our trademark service.

Requirements

• Prior trademark experience
• 2+ years of customer support or administrative assistant experience
• Organized and detail-oriented, with excellent analytical skills
• Ability to adapt and willingness to work on a variety of matters
• Strong written and oral communication skills
• Excellent tech skills, including Salesforce, Microsoft Office, and G Suite applications
• Ability to interact effectively with individuals at all organizational levels, including executives and senior management
• Exceptional interpersonal skills and highly team-oriented
• Ability to work under pressure and handle competing priorities while managing deadlines

Nice To Haves

• Experience in a high volume filing environment

Responsibilities

• Corresponding with clients and helping with their trademark questions
• Managing client files
• Checking for conflicts in trademark matters
• Conducting trademark clearance searches
• Responding to customer service inquiries by phone and in writing
• Preparing invoices and managing billing for clients and lawyers in partnership with the finance department
• Evaluating processes and procedures to improve the group’s efficiency, productivity, and communication
• Other responsibilities as needed to support Rocket Lawyer

Benefits

• Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed