Trade Support Engineer
About The Position
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As a Trade Support Engineer , you’ll have the opportunity to learn and grow while supporting our trading technology. You’ll work closely with trading, infrastructure, and software development teams to keep systems running smoothly. You’ll gain experience working with exchanges, traders, and developers to help resolve technical issues and assist with ongoing improvements.
Requirements
- 1–3 years of experience in trade support, systems administration, site reliability engineering, or a related technical role (internships or projects count!)
- Bachelor’s degree in Computer Science, Engineering, or related STEM field
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and ability to use common troubleshooting tools
- Ability to think through and troubleshoot technical problems under time pressure
- Clear communication skills, written and verbal
- Familiarity with scripting languages (e.g., Python, Bash, PowerShell) for basic automation tasks
- Experience with Linux/Unix environments (basic command line skills)
Nice To Haves
- Exposure to containerized applications (e.g., Docker, Kubernetes) is a plus
Responsibilities
- Keeping trading systems healthy and available by proactively spotting and resolving potential issues
- Responding to trader and engineer request with both urgency and understanding of the bigger operational context
- Participating in the onboarding of new desks and systems, thinking ahead about how they’ll fit into the broader ecosystem
- Learning the trading environment deeply so you can anticipate challenges and suggest improvements
Benefits
- group medical, pharmacy, dental and vision insurance
- 401k (with discretionary employer match)
- short and long-term disability
- life and AD&D insurance
- health savings accounts
- flexible spending accounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
