Trade Support Coordinator

Conagra Brands • Omaha, NE

2d • Hybrid

About The Position

Reporting to Accounts Receivable leadership within Global Business Services, you will provide financial and operational support with a primary focus on managing customer trade deductions for the Canada Foodservice and Convenience and Gas businesses. You will partner closely with Sales, Sales Finance, and cross‑functional teams to ensure trade deductions are reviewed, validated, and resolved in accordance with approved pricing, contract terms, and trade agreements, supporting accurate net revenue reporting and strong financial controls. A Taste of Your Responsibilities Leverage technology, reporting, and automation tools to improve visibility, accuracy, and efficiency of trade deduction processes, identifying opportunities for continuous improvement within Global Business Services. Partner with Business Development Managers, Customer Finance, broker partners, and Global Business Services teams to ensure trade activity is captured accurately and supported by appropriate proof of performance, enabling timely and compliant resolution of customer deductions. Set up, maintain, and manage Canada Foodservice trade programs within the Trade Promotion Management system, including processing forecast adjustments and program updates as directed by Sales Finance or Business Planning. Monitor trade spend across Canada Foodservice and Convenience and Gas customer programs, identifying gaps, discrepancies, or potential overspends and supporting proactive resolution of system, data, or accrual variances. Provide ongoing visibility to Sales and Finance partners on deduction status, accrual utilization, true‑ups, and payments to support effective trade finance management and net revenue accuracy. Collaborate with the Global Business Services deductions team to resolve direct and indirect customer deductions, complete root cause analysis, and strengthen processes, controls, and audit readiness. Investigate pricing discrepancies by validating customer compliance with approved contracts, pricing structures, and agreement terms, ensuring pricing integrity. Prepare and submit payment documentation for indirect customers in accordance with established processes, ensuring accurate settlement against approved trade accruals. Maintain and organize contract and trade documentation repositories, including broker agreements and customer contracts, to support deduction validation and reporting. Support special projects and cross‑functional initiatives that enhance customer growth, process improvement, or service delivery. Coordinate setup and maintenance of direct ship and indirect customer accounts across applicable systems. Maintain product data within the Global Standards One platform for Canada Foodservice and Convenience and Gas portfolios. Enter and track customer complaints in the Quality Assurance portal and coordinate follow‑up with internal and external partners. Create and process sample orders in support of customer programs and sales initiatives. Monitor the Foodservice Canada shared inbox and route inquiries to appropriate stakeholders. Provide logistical and administrative support for tradeshows and industry events in partnership with Sales or Marketing.

Requirements

• Bachelor’s degree in a business‑related field and one to three years of related business experience.
• Strong written and verbal communication skills.
• Proficiency with enterprise financial and trade systems, including Systems, Applications, and Products and Trade Promotion Management platforms, along with strong skills in Microsoft Excel, PowerPoint, and Word.
• Strong attention to detail with experience analyzing data, identifying discrepancies, and resolving issues in a high‑volume environment.
• Demonstrated critical thinking, intellectual curiosity, and a self‑starter mindset.
• Experience supporting multiple customers and product categories with an understanding of trade programs, accruals, deductions, and net revenue impacts.
• Proven skill evaluating information across multiple systems and making sound recommendations aligned with established policies and controls.
• Collaborative approach with the skill to explain financial or technical concepts to non‑technical partners.
• Willingness to travel domestically and internationally as needed.
• Comfortable performing in a fast‑paced, agile, and collaborative environment.

Responsibilities

• Leverage technology, reporting, and automation tools to improve visibility, accuracy, and efficiency of trade deduction processes, identifying opportunities for continuous improvement within Global Business Services.
• Partner with Business Development Managers, Customer Finance, broker partners, and Global Business Services teams to ensure trade activity is captured accurately and supported by appropriate proof of performance, enabling timely and compliant resolution of customer deductions.
• Set up, maintain, and manage Canada Foodservice trade programs within the Trade Promotion Management system, including processing forecast adjustments and program updates as directed by Sales Finance or Business Planning.
• Monitor trade spend across Canada Foodservice and Convenience and Gas customer programs, identifying gaps, discrepancies, or potential overspends and supporting proactive resolution of system, data, or accrual variances.
• Provide ongoing visibility to Sales and Finance partners on deduction status, accrual utilization, true‑ups, and payments to support effective trade finance management and net revenue accuracy.
• Collaborate with the Global Business Services deductions team to resolve direct and indirect customer deductions, complete root cause analysis, and strengthen processes, controls, and audit readiness.
• Investigate pricing discrepancies by validating customer compliance with approved contracts, pricing structures, and agreement terms, ensuring pricing integrity.
• Prepare and submit payment documentation for indirect customers in accordance with established processes, ensuring accurate settlement against approved trade accruals.
• Maintain and organize contract and trade documentation repositories, including broker agreements and customer contracts, to support deduction validation and reporting.
• Support special projects and cross‑functional initiatives that enhance customer growth, process improvement, or service delivery.
• Coordinate setup and maintenance of direct ship and indirect customer accounts across applicable systems.
• Maintain product data within the Global Standards One platform for Canada Foodservice and Convenience and Gas portfolios.
• Enter and track customer complaints in the Quality Assurance portal and coordinate follow‑up with internal and external partners.
• Create and process sample orders in support of customer programs and sales initiatives.
• Monitor the Foodservice Canada shared inbox and route inquiries to appropriate stakeholders.
• Provide logistical and administrative support for tradeshows and industry events in partnership with Sales or Marketing.

Benefits

• Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level