Trade Support Analyst - Everest OMS

28Stone • New York, NY

4h • Hybrid

About The Position

28Stone is a full service custom solutions firm. We offer a wide range of services - from ‘tip of the spear’ advisory, application design, system architecture to implementation, testing and deployment.
We partner with the world’s leading financial institutions to design and build robust financial applications that improve their business performance while reducing system risk, cost and time to market.
We develop technology of value: we are proud of our proven track record of delivering quality results and the trust our clients place in us with ongoing, repeat engagements.
We celebrate winning the Top 1% Workplace Awards 2023 in the “Best Workplace for Technologists” category and are always seeking to expand our team with positive, open-minded, and motivated individuals who are eager to learn as well as share what they know.
NY Preferred (Remote considered) Role Summary
Seeking Mid & Senior level trade support professionals to provide daily operational support for Everest OMS (Black Mountain/Allvue Systems platform) focused on credit trading workflows. This role combines hands-on issue resolution, user support, and technical configuration.

Requirements

• Minimum of 5 years in capital markets operations, trade support, or related roles with strong understanding of credit trading workflows (corporate bonds, loans, structured products, etc.).
• Hands-on experience with at least one industry-standard OMS (Charles River, Aladdin, Bloomberg AIM, Eze, SimCorp, or similar) - Everest experience is a plus but not required.
• Deep knowledge of trade lifecycle and front-to-back office data flows.
• Experience supporting traders, portfolio managers, compliance, and operations teams (buy-side preferred, sell-side acceptable).
• SQL proficiency required - ability to write queries for data extraction, analysis, troubleshooting and configuration.
• Knowledge of XML/XSLT/Xpath.
• Strong Excel skills for data analysis and reconciliation work.
• Comfortable troubleshooting Windows-based trading applications.
• Strong problem-solving skills with ability to work under pressure during trading hours.
• Excellent communication with both technical and non-technical stakeholders.
• Self-motivated and able to work independently.
• Detail-oriented with commitment to accuracy in a regulated environment.
• Only candidates who have the right to work in USA are considered for this position.

Nice To Haves

• Everest experience is a plus but not required.
• Knowledge of one or more development languages, and prior experience working as a software developer will be an added advantage.
• Candidates local to NY are preferred, but exceptional remote candidates will be considered.

Responsibilities

• Triage and resolve daily issues from trading desk, compliance, and operations users.
• Investigate and remediate trade reconciliation breaks between OMS and downstream systems.
• Handle user queries about trade exceptions, breaks, and system functionality.
• Perform system configurations in Everest WinForms (adding columns, modifying views, user setup).
• Write SQL queries to investigate issues and support reporting needs.
• Document resolutions and maintain operational runbooks.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed