Trade Desk Representative

tastytrade•Chicago, IL

3d•$70,000 - $90,000•Onsite

About The Position

As a Trade Desk Representative with tastytrade, you will be responsible for providing effective customer service for tastytrade customers by utilizing sharp, in-depth knowledge of all retail brokerage services. This would include trading software features and functionality, account management, and any other questions about the tastytrade platform.

Requirements

Comfortable commuting to the office 5 days/week
FINRA Series 3, 7, and 63 Certified
Familiar with Regulation T and portfolio margin accounts
Strong interpersonal skills, effective in customer interactions, and ability to identify appropriate solutions
Extremely proficient with use of technology
Understanding of option execution mechanics and pricing
Knowledge of futures and options on futures
Ability to multitask in a fast-paced environment
At least 2-3 years of experience in a similar role with high call volume

Responsibilities

Provide friendly, accurate, and efficient support via phone calls
Assist customers with complex option order execution
Analyze customers positions and provide advantages and disadvantages for various strategies
Work with customers to identify their needs as self-directed investors and provide solutions in a timely manner

Benefits

Performance Bonuses
Stock Purchase Options
401k Plan
Medical/Dental/Vision Benefits
Continued Education Support
20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
10 Paid Sick Days
Gym Membership Reimbursement
Commuter Benefits
Pet Insurance
Wellness & Mental Health Programs
Charitable Donation Matching
Two Paid Volunteer Days Off
Daily catered lunch when in the office
Full kitchen with snacks and beverages
In-building gym
Shuttle to/from Metra
Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars