Track Marshal

Andretti Indoor Karting & Games•Orlando, FL

10d

About The Position

Andretti Indoor Karting & Games is seeking a Karting Track Marshal to join the team! Experience with family entertainment centers is great, but not necessary – Apply now! Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members. We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, apply now! Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent! POSITION SUMMARY An Andretti Track Marshal is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

Requirements

High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Be able to work a varied schedule to include days, nights, holidays and weekends.
Walk or stand for extended periods of time.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
The ability to communicate quickly and accurately.
Requires manual dexterity to use and operate all necessary equipment.
Be able to understand, follow and maintain safety standards at all times.

Nice To Haves

Prior guest service or hospitality experience is preferred.

Responsibilities

Welcome visitors by greeting them in a friendly and positive manner.
Project and articulate racing requirements and safety guidelines in a friendly and confident manner to Guests.
Provide a safe racing experience for every participating Guest.
Deliver energetic guest service with a sense of urgency.
Conscientiously maintain, repair and clean Karts, track and briefing areas.
Process Guest races in the Point of Sale and Timing systems.
Make sure karts are running and operating properly.
Observe, instruct and monitor Guests for safety and guideline adherence.
Assist with any Guest recovery and ensure positive Guest experiences.
Maintain constant working knowledge of Andretti brand, product and policies & procedures.
Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
Be aware and knowledgeable of facility emergency procedures.
Perform Opening, Running and Closing department duties as assigned.