TR/COMMUNICATIONS AGENT I (ON-CALL)

Tulalip Casino • Tulalip, WA

348d

About The Position

Responsible for providing outstanding guest service while answering all incoming calls, providing information, transferring calls as appropriate, answering rate and availability inquiries, and/or making reservations.

Requirements

• High School Diploma or GED equivalent required.
• Must be able to type 30 wpm (Test required).
• Minimum of two (2) years work experience answering high-volume phones.
• Minimum of two (2) years guest service experience.

Nice To Haves

• Prior Reservations experience preferred.
• Practical experience with Micros Opera preferred.

Responsibilities

• Provide outstanding guest service while answering incoming calls.
• Provide information and transfer calls as appropriate.
• Answer rate and availability inquiries.
• Make reservations as needed.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED