Toyota Valet

Bob Johnson Auto Group•Rochester, NY

13h•$15 - $17•Onsite

About The Position

Bob Johnson Toyota of Rochester is a member of the Bob Johnson Automotive Group of Rochester which provides a rare blend of outstanding leadership and a culture that is distinctively customer service-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the most successful auto groups in Rochester. Full Time Opportunity! Opportunity for advancement! Summary: To assist and provide service to customers and their experience at our service location.

Requirements

No prior experience or training.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Valid Driver's License
Stand
Walk
Sit
Teamwork through Trust and Respect
Cooperation and Attitude – Effectively works with management and coworkers to complete job assignments and serve customers; demonstrates positive attitude toward job duties.
Individual Leadership & Employee Relations – Uses appropriate interpersonal styles and methods to inspire and guide individuals toward goal achievement, modifying behavior to accommodate tasks, situations, and individuals involved.
Integrity
Business Ethics – Maintains and promotes social, ethical, and organizational norms in conducting business activities.
Policies and Procedures – Demonstrates knowledge of and compliance with all company policies and procedures.
Commitment to Customer Enthusiasm
Business Ethics – Maintains and promotes social, ethical, and organizational norms in conducting business activities.
Policies and Procedures – Demonstrates knowledge of and compliance with all company policies and procedures.
Passion for Winning
Communication - Effectively communicates in an appropriate and timely manner with management, coworkers, customers and business contacts.
Work Values – Sets high goals or standards of performance for self and direct reports. Imposes standards of excellence rather than waiting for standards to be imposed by others.
Accountability at all Levels
Decision Making – Applies common sense and good judgment to make sound decisions, including balancing complex demands and fostering effective risk taking.
Problem Analysis – Locates, organizes and interprets key information to effective identify and analyze problems and develop quality solutions.
Dependability – Promptly reports to work, completes tasks, and works with minimum supervision.
Commitment to Customer Enthusiasm
Job Knowledge – Possesses necessary knowledge to effectively perform job duties and understands all aspects of the job.
Initiative – Voluntarily initiates and follows through on necessary projects and non-routine tasks.

Nice To Haves

Experience in customer facing valet is a plus

Responsibilities

Clock in on time according to your schedule.
Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
Controls service traffic flow and parking.
Drives customer's vehicle with caution.
Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
Drives vehicles to and from service lane, wash bay, and parking lot as needed.
Makes key tags for vehicles.
Removes plastic and paper mats upon delivery.
Wears provided uniform and makes sure handset walkie is fully charged at all times.
Deliver customer vehicles upon service completion
Wash customer vehicles with automated car wash
Shuttle customers to and from dealership if needed