Kendall Auto Group-posted 3 months ago
Full-time • Entry Level
Bend, OR
251-500 employees

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. We are looking for an Express Lube Service Advisor to join our Express Lube Team. At Toyota Bend our Service Department is a fast-paced environment serving clients throughout the community. Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments.

  • Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
  • Verifying work was properly performed and diagnosed.
  • Researching vehicle history to make educated recommendations.
  • Inputting and maintaining customer information.
  • Completing work tasks in an efficient and organized manner.
  • Using telephone, email, and chat systems to communicate with customers throughout the day.
  • Scheduling service appointments.
  • Proven strong customer service skills.
  • Ability to multi-task.
  • General knowledge of automobiles and their maintenance.
  • Valid driver’s license and a good driving record.
  • Experience in service writing is not required, but dealership experience is preferred.
  • Competitive pay plan
  • Substantial bonus program
  • Career path development opportunities
  • Competitive paid time off
  • Discounts on parts, service and vehicle purchases for you and your immediate family
  • Medical, Dental and Vision insurance
  • Paid Life insurance
  • 401(k) plan with Fidelity
  • Accident and Illness supplemental plans
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