Toy Store Associate - Seasonal

Mattel • El Segundo, CA

93d

About The Position

The Opportunity: Provide excellent customer service to Mattel Toy Store customers and drive store sales. Must be able to work a minimum 3 days per week including Saturday. Full time hours are available though.

Requirements

• Must be able to work at least 3 days per week including Saturday.
• Highly self-motivated team players with a positive attitude and a great work ethic.
• Excellence with customer relations, great communication skills.
• Highly organized and pays attention to small details.
• Impeccable time management.
• Dependable and responsible with an excellent attendance record.
• Ability to manage multiple responsibilities simultaneously and be flexible to changes in priorities and schedules.
• Ability to work collaboratively in a fast-paced and sometimes stressful environment.

Responsibilities

• Operate Point of Sale (POS) device and process payments for all guests.
• Enter new customers and update existing customers in the POS system accurately and with correct membership type.
• Maintain an orderly and clean workstation.
• Actively engage with customers to promote weekly specials, add on items and other values and deals.
• Close POS, document sales transactions, track sales metrics and provide reports to management on sales performance and customer feedback at the end of each shift.
• Greet every customer and provide a friendly and welcoming environment.
• Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information.
• Promote products, explain features and benefits, and recommend additional products to maximize sales.
• Meet daily service and sales goals.

Benefits

• Competitive total pay programs
• Comprehensive benefits
• Resources to help empower a culture where every employee can reach their full potential

What This Job Offers

• Number of Employees: 5,001-10,000 employees