Towing Lot Attendant

JNI Hauling LLCFlorissant, MO

About The Position

The Tow Lot Attendant provides customer service and associated data entry for the intake and release of towed vehicles.

Requirements

  • Ability to drive various types of passenger vehicles, including both automatic and manual transmission.
  • Ability to use hand tools, such as screw drivers, plyers, wrenches, lock out kit and/or hammers, in order to remove license plates, open car doors, and perform vehicle adjustment to enable the vehicles to be driven off the lot.
  • Must be available to work any shift and to rotate shifts when needed.
  • Must be able to work outdoors in all kinds of weather conditions.
  • Ability to lift and move objects weighing 50 pounds or more occasionally, up to 20 pounds frequently, and up to 10 pounds consistently.
  • Valid driver's license at the time of appointment and throughout employment.

Nice To Haves

  • Forklift Experience HIGHLY preferred

Responsibilities

  • Document, identify, and verify vehicle information to ensure that the record contains correct data for inventory and quality control.
  • Obtain or verify vehicle ownership, lien holder, or other information for notification purposes.
  • Evaluate vehicles for value, damage, make, model, and other information.
  • Determine future dispositions based on applicable state statutes and vehicle market value.
  • Use and create database queries to locate vehicles, establish/create dispositions, identify entry errors or questionable dispositions, and evaluate data to determine ownership or inconsistencies in ownership or vehicle data.
  • Coordinate vehicle releases to ensure that all customers are served in a timely and orderly manner.
  • Assess and document the condition of all vehicles at time of release.
  • Ensure that the correct vehicle is released to the authorized agent or is recycled or sold based on legal timeframes.
  • Complete Department of Motor Vehicles (DMV) and other vehicle forms using spreadsheets and databases.
  • Utilize technology, including hand-held devices and printers, in order to inventory vehicles and produce vehicle identification labels.
  • Perform Tow Lot maintenance, including snow removal by truck, shovel or snow blower; salting; and cleaning, such as sweeping and loading car parts into a truck bed.
  • Use tow truck, skid steer loader and end loader for various operations within the Tow Lot.
  • Maintain existing equipment and supply inventory.
  • Answer inquiries from customers, tow drivers, MPD, and others regarding vehicle status.
  • Respond to electronic or written information requests.
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