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The position involves driving and operating a specific service vehicle, such as tow trucks and battery service vehicles, to assist AAA members and for commercial purposes. The role includes performing simple diagnostics and troubleshooting on vehicles while providing an outstanding customer service experience. The essential functions of the job include driving the service vehicle, interacting with customers on-site, leveraging sales skills to offer AAA products and services, utilizing on-board computer systems, and completing daily paperwork such as call logs and invoices.