Tournament Traveler – Side Events Associate

United States Bowling Congress

86d

About The Position

USBC is looking for dedicated, service-minded individuals to join our tournament traveler team as a Side Events Associate. Side Events team members operate the Championships’ companion events (Bowlers Journal Championships; The Forty Frame Game) and facilitate practice sessions. Side Events Associates deliver exceptional service and are vital to the Championships’ success.

Requirements

• High School Diploma or continual learning education.
• Must pass USBC’s Registered Volunteer Program (RVP) background screening and adhere to the Code of Conduct of the USBC Registered Volunteer Program (RVP).
• Sales experience.
• Familiarity with tournament bowling and bowling terminology.
• Working knowledge of lane conditioning machines, pinsetters, and automatic scoring systems.
• Intermediate understanding of handicapping and division structure.
• Superior customer service proficiencies-service-minded and engaged.
• Effective communication skills-ability to speak clearly and confidently.
• Robust interpersonal skills–team player.
• Ability to work nights and weekends, and special events.
• Focused–the ability to complete tasks accurately in a distraction-filled environment.
• Computer and communication literate - PC, multi-line phones, POS, two-way radios, and Microsoft Office.

Responsibilities

• Event sales and registration – Process entries, including the collection of funds.
• Confirm customer data – Review of contact information, membership, average, and division.
• Apply tournament policy – Competition Compliance Form review (average and/or roster requirements).
• Participate in scheduled meetings and huddles, keeping tournament leadership informed of department activities and service challenges.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 101-250 employees