Tourism & Operations Intern - San Francisco

Indie Campers • Union City, CA

14h

About The Position

We’re on the lookout for passionate students or recent graduates who want to dive into the exciting world of RV and campervan rentals and gain hands-on tourism experience at our San Francisco Depot.
As our Tourism & Operations Intern, you’ll be the friendly face of our brand - welcoming guests, setting them up for road trips of a lifetime, and ensuring their journey ends just as wonderfully as it began. If you thrive on meeting new people, love a challenge, and enjoy the buzz of a fast-paced environment, your next adventure starts here!

Requirements

• You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
• You are fluent in English, have a work permit (if applicable), and a valid driver's licence (for both manual and automatic vehicles);
• You like international environments and meeting new cultures;
• You possess a natural talent for connecting with people and have a strong customer service orientation;
• You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.

Responsibilities

• Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
• Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
• Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
• Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

Benefits

• Base compensation of $17.87 for the internship length;
• Online and on-the-job training to develop relevant skills for your growth: guest relations, customer service, problem-solving, communication, team spirit, organisation, time management, fleet coordination, supplies management and logistics;
• Career opportunities and the possibility of integration in Indie Campers after the internship.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed