Tour Sales Consultant

Denver, CO Corporate Office • Williston, VT

3d

About The Position

Join Country Walkers and VBT Bicycling Vacations; an award winning, Vermont based, active travel company and be part of our high performing, international team. We offer deluxe, small-group bicycling and hiking tours. Positively impacting people's lives through active travel experiences is what we’re all about! We're looking for an energetic, travel savvy Tour Sales Consultant.

Requirements

• 3-5 years of commission based sales experience, preferably in the travel industry
• An assertive personality, competitive nature, high energy level, and resilient character
• Strong time management and organization skills
• A team player with the ability to manage up and across the organization
• Exemplary verbal and written communication skills and recognition of the importance of top-notch customer service customer service
• Exceptional technical skills; computer operations, systems navigation, data entry required

Nice To Haves

• College degree preferred.

Responsibilities

• Achieving and surpassing all set goals that are based on the company’s yearly passenger plan by servicing existing guest accounts and booking new guests.
• Handle all of the administrative duties related to reserving new guests, answering questions, and following through on customer requests.
• Meet &/or exceed a monthly Travel Insurance and Double Play goal
• Increase guest take up rates for Air Package and Extensions.
• Meet &/or exceed a monthly call conversion of 40%.
• Support all members of the guest services team with all daily responsibilities.
• Ensure that all guests receive a heightened level of customer service
• Work closely with guest service colleagues, Product, Marketing, Air & all other departments as it relates to Sales.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 101-250 employees